Citizens Bank Park

The dawn of a new era of Phillies baseball began on April 3, 2004, when Citizens Bank Park opened with an exhibition game against the Cleveland Indians. Learn more about this world-class ballpark, rated as one of the best in the country.

General information

Arena capacity: 43,647 spectators

Address: 1 Citizens Bank Way, Philadelphia, PA 19148, USA

GPS coordinates for the navigator: 39.9061° N, 75.1665° W

Year of construction: April 12, 2004

Construction cost: $458 Million

Field: grass lawn with dimensions of 330-L, 374-LC, 401-C, 369-RC, 329-R

Seating plan of the Citizens Bank Park

Diamond Club

The best seats at a Phillies game are located in sections A-G directly behind home plate at field level. These seven ultra-premium sections give fans surreal views of the field and some of the best amenities in the ballpark.

Diamond Club seating includes in-seat wait service and access to the climate-controlled Diamond Club Lounge. Inside the lounge you’ll find upscale bistro dining options, full-service bars, flat-screen televisions, and private concession and merchandise stands. Diamond Club ticketholders will also have access to the Hall of Fame Club on the second level where they can check out Cooperstown Gallery.

Hall of Fame Club

Located along the infield on the second deck of Citizens Bank Park are the Hall of Fame Club seats. Ticketholders will enjoy the game from a wider, padded seat with additional legroom. These are also some of the smallest sections in the ballpark, allowing for an easy retreat to the club concourse.

After entering through private entrances, the exclusive club concourse features access to climate-controlled lounge ares, bistro-style dining, private concessions and two full-service bars. Club seatholders will also be granted access to the Cooperstown Gallery – a tribute to Philadelphia baseball legends.

Best Seats for Great Views of the Field at Citizens Bank Park

If the budget allows, you can find some of the very best views for a Phillies games in the premium Diamond Club seats located directly behind home plate. You will have unbeatable views of the batters box and on-deck circles, while having a straight away line of sight to the majority of the action which even lets you closely follow pitches as they break across the plate.

In-seat wait service is an additional perk which keeps you in your seat rather than making trips to the concourse for food and beverage. We prefer sitting a bit higher here to provide a more expansive range of vision, and recommend opting for seats in rows 12 and higher of Diamond Club sections C, D, and E.

For a more affordable option on the lower seating tier, great views can also be found in the sections near the dugouts down the first and third base lines. Rows 15-30 give you a good seating height for seeing almost any area on the field in sections 115-117 and 130-132, and also keep you closer to the top of the section where the concourse entry tunnels are located.

Seats in the single digit rows get you impressively close to the infield, but walks to the concourse for food and beverage will keep you away from your seat for a while due to the longer walk. To limit the impact of the netting behind home plate while staying as close to home plate as possible, opt for section 114 or 133.

With prime seating height and amazing sight lines, its hard not to love the 200 level sections for watching a Phillies game at Citizens Bank Park. Although for those who want to spend as much time as possible in the actual seats rather than walking to and from the concourse, you will want to think twice about seats in sections directly behind home plate.

Concourse entryways are non-existent between sections 219-224, so a trip to the restroom means a good amount time away from the action on the field. Instead, opt for seats in sections 217-218 or 226-227 which still have excellent angles to the field while keeping you closer to the amenities on the concourse.

Further down the third base line on the 200 level, you can find excellent value on seats with great views in sections 233-235. You’ll have the same optimal viewing height from the ballpark’s second seating tier, and the great part about these seats is the angle of seats which has you perfectly facing the middle of the diamond. As these sections are on the west side of the ballpark, you’ll also have much less time with the sun in your eyes compared to fans sitting down the first base line. Small seating sections here also helps with shorter trips to the restrooms and concessions.

If you are searching for Phillies tickets on a budget and find yourself limited to the upper deck, you will want to target options on the 300 level as the higher 400 level seats have more of a birds eye view and more railings to contend with. Some of the better options on the 300 deck are sections 324-326, which keep you close to the infield, face the heart of the diamond, and also put the sun at your back sooner for a day game at Citizens Bank Park.

Recommended Seats for Kids and Family

Sections 301, 302, 303 and 304:

• cheaper tickets on the upper level;
• close to some family fun areas in the stadium, including a place for kids to run the bases;
• there are a lot of concessions nearby in center field.

Recommended Seats for Impressing a Guest

Sections 220, 221, 222 and 223:

• Great elevated views from behind home plate;
• Premium club amenities with access to the upscale club concourse.

Recommended Seats for Partying and Socializing

Sections 419, 420, 421 and 422:

• Near a pub on the upper tier, good area for socializing during the game;
• More affordable tickets on the upper level.

Where to buy tickets?

• Online: phillies.com;
• Season and Group Sales: 215-463-5000;
• General Information & Individual Ticket Orders: 215-463-1000;
• Ballpark Tours: 215-463-1000.

Mobile Ticketing –  mobile tickets via the MLB Ballpark app have replaced print-at-home tickets. The MLB Ballpark app allows easy entry into Phillies games at Citizens Bank Park via your mobile device. If you have questions regarding your mobile tickets, please contact Ticket Services at (215) 463-1000.

To access your tickets from your mobile device:

1. Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store
2. Use the email address from this purchase to log in and view your tickets.
3. Access your tickets via the ‘TICKETS’ tab to scan your tickets at the gate.

Group Outings (for groups of 25 or more) – Group tickets, phunraising options, party suites, club decks and hospitality areas are available. Contact the Group Sales Office at 215-463-5000 or go to phillies.com/grouptickets for information.

In-game – Ticket windows are located on the Main Concourse (behind Section 124) and the Terrace Level (behind Section 318).

In person – Ticket windows are located near the First Base Gate on Pattison Avenue. Also, ticket kiosks are located at the First Base Gate (open 24/7), Third Base Gate and New Era Phillies Store. For all home games, additional ticket windows will be open on Citizens Bank Way.

MLB Ballpark App – Your mobile companion when visiting Citizens Bank Park. With this free app: access your tickets; enter Citizens Bank Park with tickets on your mobile device; upgrade your seat and ballpark experience; unlock offers and content by checking in to games; receive notifications for exclusive stadium offers via iBeacon technology; view your check-in history and add pictures to the Journal; explore the park with interactive concourse maps, directories and concession menus; find out your favorite player’s walk-up music, with the ability to purchase songs on iPhone; order food and beverages directly to your seat; access club rewards programs and more.

Official Game – A game becomes official after 4½ innings, if the Phillies lead. Otherwise, five full innings must be completed before it is considered a regulation game.

Re-entry – There is a no re-entry policy in effect at Citizens Bank Park. Tickets do not entitle the holder to reenter the ballpark after leaving the ticketed area.

Perfect Pitch Pizza Parties for Kids – Prior to every Saturday and Sunday game, the Phillies party room hosts kids birthday parties.

Ticket Re-Selling – Tickets may not be resold on the private property of Citizens Bank Park or in the parking areas that surround it and tickets associated with such transactions are subject to confiscation. (This prohibition is in addition to all restrictions and prohibitions imposed on scalping by law.) In many cases, tickets offered for sale by scalpers are misrepresented, counterfeit or stolen.

Season Tickets – Season Ticket holders enjoy excellent benefits, including Postseason Ticket Priority, discounted pricing as compared to individual game tickets & more.

Theme Nights – Phillies Theme Nights, such as Youth Baseball & Softball Celebrations, Scouts Day and Greek Heritage Celebration, provide fans the chance to come together with others who share similar backgrounds and interests. Many Theme Nights also include a unique giveaway item or experience, available only to fans who purchase a Theme Night ticket. Tickets must be purchased through the Theme Nights webpage.

Wheelchair and Companion Seating – Wheelchair and companion seating is available in the following areas: Field Level, Pavilion/Arcade Level, Scoreboard Porch and Terrace Level. Companion Seating is available alongside the spaces for guests using wheelchairs at a maximum 3:1 ratio (3 companions per wheelchair). Folding chairs will be provided for companions. Check phillies.com or call 215-463-1000 for seating availability.

Will Call – Orders placed over the phone or via the internet within seven days of the game may be picked up any time after ordering at the ticket windows located at the First Base Gate, or on the day of the game at any available ticket window. For identification purposes, guests should present their driver’s license and credit card used for their ticket purchase when picking up their tickets.

Ticket kiosks, located at the First Base Gate (open 24/7), Third Base Gate ticket windows and New Era Phillies Store, are available for day-of-game ticket pickup with the credit card used to purchase the tickets. Guests ordering tickets via the internet and phones have the additional convenience of our “Print At Home” option. Tickets for future games may also be purchased at the kiosks.

How to get there?

This driving information is to help you on your trip to Citizens Bank Park. Please check phillies.com regarding events and construction projects that affect traffic in the Sports Complex area. For the latest traffic information for Pennsylvania and New Jersey, please dial 511 or visit 511pa.com or 511nj.org.

Street Address: Citizens Bank Park, One Citizens Bank Way, Philadelphia, PA 19148-5249.

Directions

Northeast Philadelphia, Bucks County, New York and points North:

• Take I-95 South to Packer Avenue, Exit 19 (bear right off exit), bear right at 2nd light onto Packer Ave. Follow map to ballpark parking.
• Take I-95 South to Broad Street, Exit 17. Bear right and follow map to ballpark parking.

Delaware County, Delaware, Maryland, and points South:

• Take I-95 North past airport to Broad Street, Exit 17. Follow map to ballpark parking.
• Take I-95 North to Packer Avenue, Exit 19. Follow map to ballpark parking.
• Take I-95 North to Platt Bridge, Exit 13. After bridge, turn right at 2nd light onto Pattison Avenue and follow map to ballpark parking.

West Chester, Chester County:

• Take Route 3, West Chester Pike, to I-476 south (Blue Route). Follow I-476 to I-95 north and follow DELAWARE COUNTY directions.

Harrisburg, Lebanon, Reading, Pottstown:

• Take the Pennsylvania Turnpike east to Valley Forge, Exit 326. At the Valley Forge exit, take I-76 (Schuylkill Expressway) east all the way through Philadelphia.
• Take the Sports Complex Exit, 349. Make a right off the exit onto Broad Street. Follow map to ballpark parking.
• Take the Packer Avenue Exit, 350. Follow map to ballpark parking.
• Take the Pennsylvania Turnpike east to Valley Forge, Exit 326. At the Valley Forge exit, take I-76 (Schuylkill Expressway) east to I-476 south (Blue Route) to I-95 North and follow DELAWARE COUNTY directions.

Scranton, Wilkes-Barre, Allentown, Bethlehem, Quakertown:

• Take the Pennsylvania Turnpike Northeast Extension (I-476) south. Cross over the Pennsylvania Turnpike (I-276) and remain on I-476 south (Blue Route). On I-476 take Exit 16 and follow I-76 east (Schuylkill Expressway) all the way through Philadelphia.
• Take the Sports Complex Exit, 349. Make a right off the exit onto Broad Street. Follow map to ballpark parking.
• Take the Packer Avenue Exit, 350. Follow map to ballpark parking.

Eastern Montgomery County:

• Take Route 611 (Easton Road, Old York Road) south. As you near Philadelphia, signs change from Route 611 to Broad Street. Continue on Broad Street and make a right onto the Roosevelt Expressway (Route 1) south. Follow the Roosevelt Expressway to the Schuylkill Expressway (I-76) east all the way through Philadelphia.
• Take the Sports Complex Exit, 349. Make right off the exit onto Broad Street. Follow map to ballpark parking.
• Take the Packer Avenue Exit, 350. Follow map to ballpark parking.

South Jersey:

• Take the Walt Whitman Bridge. After crossing into Philadelphia
• Take the Packer Avenue/7th Street Exit, 350. Continue on 7th Street or turn right onto Packer Avenue and follow map to ballpark parking.
• Take the Broad Street Exit, 349. Make a left onto Broad Street as you come off the exit. Follow map to ballpark parking.
• Take the Front Street Exit, 351. Bear right onto Front Street. Turn right onto Packer Avenue or continue to Pattison Avenue and follow map to ballpark parking.

New Jersey Turnpike:

• Get off at exit 3 (Route 168 North toward Philadelphia). Follow signs to Walt Whitman Bridge and follow SOUTH JERSEY directions.

Trenton:

• Take Route 206 south to New Jersey Turnpike and follow NEW JERSEY TURNPIKE directions.

Public Transportation/SEPTA

SEPTA’s Broad Street Line drops you steps from Citizens Bank Park. Trains run every 8 to 10 minutes. It takes about 11 minutes to travel from City Hall to AT&T Station on a local train. Immediately following the end of the game, fans can find northbound trains waiting to provide local and express service back towards Center City and Fern Rock Transportation Center.

All Regional Rail Lines, the Market-Frankford Line, PATCO and many trolley and bus routes provide convenient connections with the Broad Street Line. Free weekend parking is available at most Regional Rail lots. You can also travel to Citizens Bank Park via SEPTA Bus Routes 4 and 17.

One way fare on the Broad Street Line is $2.50 cash. You must have exact change if paying the cashier. The cashier cannot make change. Quick Trips are available from Fare Kiosks located in every station on the Broad Street Line. The kiosks accept credit/debit cards and cash [no exact change needed!]. Note, a Quick Trip is a one-way ticket, good for 24 hours..

Your best bet, is a SEPTA Key Card. Like a Quick Trip, it is also available from the Fare Kiosks but unlike a Quick Trip, it is reloadable and reusable – making it good all season. The SEPTA Key Travel Wallet allows you to pay as you go and you’ll receive a discount for each ride ($2.00 versus the $2.50 cash fare). It’s just like using a token without all that heavy metal in your pocket or purse, and it’s certainly much better than paying with cash.

Register your SEPTA Key at https://www.septakey.org/ in case you lose it – and while you’re there set up auto reload so your SEPTA Key is ready to go all season long! Please note, funds in your Travel Wallet can only be used to pay for one (1) person. It cannot be tapped multiple times to pay for anyone traveling with you.

Best part – your SEPTA Key gets you more than just a ride. Flash it for discounts at the Phillies Majestic Clubhouse Store and McFadden’s Ballpark Restaurant & Saloon! Visit ISEPTAPHILLY.COM/PERKS for details.

And don’t forget the most obvious Pass Perk – riding SEPTA is flat-out convenient.

Parking

This parking information is to help you on your trip to Citizens Bank Park. Please be aware that there are a number of parking lots surrounding the ballpark. It is recommended that you arrive early and park in the first available lot.

Also, please check phillies.com regarding events and construction projects that affect traffic in the Sports Complex area. For the latest traffic information for Pennsylvania and New Jersey, please dial 511 or visit 511pa.com or 511nj.org.

Street Address: Citizens Bank Park, One Citizens Bank Way, Philadelphia, PA 19148-5249.

Car Parking

The cost of car parking is $18. Any oversized vehicle that takes up more than one spot will be charged $36 (as of 10/15).

Bus Parking

The cost of bus parking is $36 and groups can prepay for bus parking, which is available in Lots M and N.

Preferred Parking

Preferred parking customers should use their red hangtag to gain entry to a parking lot. Some lots are exclusive to preferred customers only (see map). There are no assigned parking spots within the lots.

Pre-paid Parking

Pre-paid parking customers should use their yellow coupon to gain entry to a parking lot. These lots will also accommodate customers who pay with cash.

Handicapped Parking

There are handicapped parking areas surrounding Citizens Bank Park (must have placard or proper plates).

Tailgating

Tailgating is not permitted in lots West of Darien Street and north of Pattison Avenue. Tailgating is permitted in the following lots: A-H, J, K, L, M & N. Tailgating lots will open 5 hours prior to scheduled start time.

Public Transportation

Contact Septa at (215) 580-7800 or visit www.septa.org.

Facilities

Premium Seat Members enjoy many benefits including magnificent sightlines, spacious climate-controlled lounges, upscale food options, full-service bars and access to private events. For more information on Diamond Club or Hall of Fame Club availability, please call 215-463-5000 and ask to speak with a club sales representative or email us at [email protected].

Diamond Club Amenities and Services

The Phillies would like to ensure that you are fully maximizing the benefits offered to you as a Diamond Club member. For your convenience, this page includes a detailed overview of Diamond Club amenities and services. We hope this information will make you and your guests’ experience at Citizens Bank Park both convenient and enjoyable.

Seats with credit Dugout Diamond Club (Rows 1 through 3):

• Unlimited food and beverage credit per ticket/per game;
• The credit on each ticket may not be used to obtain food/beverages for anyone other than the Dugout Diamond ticket holder. The Phillies reserve the right to eliminate the credit if it is being used inappropriately.

Preferred Diamond Club (Rows 5 through 9):

• $30 of credit per ticket/per game – credit is good for food/beverages/merchandise.

Standard Diamond Club (Rows 10 through 19):

• Does not include credit.

Important information regarding tickets that possess credit:

• Please note your credit is valid only for the game date on your ticket;
• To utilize your credit, simply present your game ticket(s) in lieu of payment when appropriate.
• Credit is accepted in the following areas:
  • Anywhere in the Diamond Club and Hall of Fame Club;
  • Phillies Majestic Team Store – located on the main concourse near Section 134 (third base side);
  • Ashburn Alley;
  • Any concession area throughout Citizens Bank Park;
  • Any merchandise kiosk throughout Citizens Bank Park (excluding the Memorabilia Store from Hunt Auctions located on the main concourse behind Section 126).

Restaurant Lounge

Please visit the Diamond Club Host Stand upon entering if you wish to dine in our full-service restaurant where you will be seated with a server.   The menu will feature an array of options from appetizers, salads, upscale entrees and sandwiches.

Duration

You will have the opportunity to take advantage of this option from the time you arrive at the ballpark through the 7th inning or 90 minutes after the scheduled start of the game, whichever comes first.

Premium Concessions

An upscale concession area is available in the Clubhouse Lounge. This location will feature traditional ballpark fare along with additional specialty food items, and will remain open until the conclusion of the game.

Bar Service

Two full service bars are featured in the Clubhouse Lounge. Both bars will serve a full array of beers, wines and mixed drinks from the time gates open until the 7th inning or two hours after the scheduled start of the game, whichever comes first. The Pitcher’s Bar will then remain open until approximately a half-hour post-game.

In-Seat Service:

• You don’t have to miss a single pitch! The Phillies and Aramark will again offer food and beverage service at your seat. A menu will be provided for you, and servers assigned exclusively to the Diamond Club will assist you with your orders.
• In-seat service will begin when gates open, and continue until the end of the game.
  • Please note: after the 7th inning alcohol may only be purchased at the Pitcher’s Bar inside the Clubhouse Lounge.

Diamond Club Policy and Procedures

The Phillies are pleased to offer a variety of services at Citizens Bank Park, and we ask that you and your guests enjoy these amenities responsibly. Please keep in mind that the Phillies and Aramark reserve the right to refuse service to anybody who appears to be intoxicated. We thank you in advance for your cooperation.

• Scanning Tickets – As a reminder, in addition to your Diamond Club ticket being scanned when you enter the ballpark, they will also be scanned upon entry into the Diamond Club.
• Wristbands – each Diamond Club Member will be issued a wristband when entering the Diamond Club area. The wristband will allow you to enter and exit the Diamond Club with ease, and will uphold the exclusivity of our premium areas. We kindly ask that you do not remove your wristband if you wish to access the Diamond Club.
• All Diamond Club Members have access to the Hall of Fame Club.
• Smoking Policy – Citizens Bank Park is now a smoke-free facility.
• The Phillies and Aramark reserve the right to cease alcohol sales at any point.

Hall of Fame Club

The Hall of Fame Club combines upscale amenities with fantastic sightlines to provide a unique viewing experience for all fans. You and your guests will have access to the private climate-controlled lounges, upscale concessions, full-service bars and Cooperstown Gallery filled with one of a kind baseball memorabilia.

Hall of Fame Club Amenities:

• Wider, padded seats with additional leg room;
• Access to private climate-controlled lounges featuring numerous televisions and two full-service bars;
• Upscale concessions along with traditional ballpark fare;
• Philadelphia favorites like Chickie’s and Pete’s Crab Fries;
• Dedicated merchandise stand;
• Private Entrances into Citizens Bank Park;
• Family restrooms;
• Cooperstown Gallery – a mini Hall of Fame paying tribute to Philadelphia baseball legends and local heroes.